Frequently asked

Urban subways, ports, data centers, industrial complexes — virtually any earth retention design site.
From base-data input alone, thousands of designs are auto-generated, optimizing safety and cost simultaneously.

GeoGenie X takes you from initial design through safety review in one seamless workflow.
From a single set of base data, it automatically generates and validates thousands of optimal designs — turning six weeks of work into just one day.

Designs are automatically organized and ranked by cost and stability.
Add the ones you want to your comparison list and review the differences at a glance.

Industry-standard formats like DXF and IFC are supported, while PDFs and image-based drawings are recognized and processed via OCR.

Data interchange is available with major CAD solutions,
and design outputs are exported in standard formats — integrating seamlessly with existing workflows.

Both environments are supported.
Cloud delivers rapid adoption and flexible scaling; on-premises suits environments requiring strict data governance and security compliance.

Role-Based Access Control (RBAC) is provided by default,
with additional configuration available to match your organization's security policies.

A REST API exposes the design automation pipeline for integration with external systems.
Detailed specifications are finalized during the onboarding phase.

Licensing models are tailored to project scope and number of users.
For an accurate quote, contact us — we respond within 24 business hours.

Contact us — we respond within 24 business hours.

Standard adoption can be completed within 2 days of contract signing.
Schedules may shift depending on customization scope and data migration volume.

We welcome joint research and PoC collaboration with construction firms, public agencies, and research institutions.
Select "Partnership" on the Contact page and send us the details.

Hands-on training for engineers and operational training for administrators are provided in stages.
Standard training is included in the adoption package; additional sessions are scheduled on request.

Technical support is available across multiple channels.
Response times for urgent issues are defined by your support tier.

Quarterly major updates and monthly security and stability patches are delivered as needed.
Every update is announced in advance and engineered to apply without downtime.